ADV Junior IT & Digital Support Specialist

To strengthen our Innovation team, we are looking for a Junior IT & Digital Support Specialist.
The selected candidate will support the IT team in first-level helpdesk activities and will be involved in a structured training path aimed at developing skills in both IT system administration and digital advertising and development.

Main Responsibilities:

• Assist the team with first- and second-level helpdesk support (hardware/software), both onsite and remotely.
• Collaborate in the management and monitoring of support tickets.
• Support the installation and configuration of workstations and devices.
• Contribute to the programming of digital advertising campaigns and the management of content flows.
• Participate in development and automation projects (e.g. small scripts, internal tools, dashboards).
• Support the remote management of digital signage devices (e.g. monitors, players, connections).
• Work with various departments to collect data and information needed for financial analysis.
• Take part in reviewing and improving internal processes to ensure operational efficiency.

Requirements:

• Technical diploma or Bachelor’s degree in Computer Science or related fields.
• Strong curiosity and willingness to learn across both technical and digital areas.
• Familiarity with LAN/WAN networks, TCP/IP protocols, and network diagnostic tools.
• Basic programming knowledge (e.g. HTML/CSS, JavaScript, Python or similar).
• Interest in web development and digital content management.
• Knowledge of Windows systems and Microsoft 365 tools.
• Problem-solving attitude and team-oriented mindset.
• Basic knowledge of English is a plus.

Location: Rome.