To strengthen our Innovation team, we are looking for a Junior IT & Digital Support Specialist.
The selected candidate will support the IT team in first-level helpdesk activities and will be involved in a structured training path aimed at developing skills in both IT system administration and digital advertising and development.
Main Responsibilities:
- Assist the team with first- and second-level helpdesk support (hardware/software), both onsite and remotely.
- Collaborate in the management and monitoring of support tickets.
- Support the installation and configuration of workstations and devices.
- Contribute to the programming of digital advertising campaigns and the management of content flows.
- Participate in development and automation projects (e.g. small scripts, internal tools, dashboards).
- Support the remote management of digital signage devices (e.g. monitors, players, connections).
- Work with various departments to collect data and information needed for financial analysis.
- Take part in reviewing and improving internal processes to ensure operational efficiency.
Requirements:
- Technical diploma or Bachelor’s degree in Computer Science or related fields.
- Strong curiosity and willingness to learn across both technical and digital areas.
- Familiarity with LAN/WAN networks, TCP/IP protocols, and network diagnostic tools.
- Basic programming knowledge (e.g. HTML/CSS, JavaScript, Python or similar).
- Interest in web development and digital content management.
- Knowledge of Windows systems and Microsoft 365 tools.
- Problem-solving attitude and team-oriented mindset.
- Basic knowledge of English is a plus.
Location: Rome.
“Interested individuals may submit their application along with authorization for the processing of personal data in accordance with Legislative Decree 2018/101 and the GDPR (EU Regulation 2016/679). This recruitment process complies with Legislative Decree 198/2006 and is open to candidates of any gender identity or expression, sexual orientation, age, ethnicity, and religious belief. This announcement has been created with a commitment to diversity and inclusion.”
